Fees & Charges
You may find that your health fund does not fully cover your stay and that an out-of-pocket balance or Gap may occur. We recommend that you contact your health fund prior to coming to hospital to determine any out of pocket or Gap expenses you will incur. Estimated out-of-pocket expenses are payable on admission. You are not required to pay the portion of your account that is covered by your health fund; we will claim benefits on your behalf.
Self-Insured or Non-Insured patients will be required to pay their estimated hospital account at time of admission.
Eligible Department of Veterans’ Affairs (DVA) patients will have their account directly sent to the DVA for payment.
Workers’ compensation patients will need to have their claim approved prior to admission.
We recommend you check with your health fund as to whether you are covered for pharmaceuticals provided to you on discharge as you may incur expenses for these.
Please note that you may receive bills for other charges incurred whilst you are in hospital. These accounts are not the responsibility of the Hospital and will be charged separately:
- Hiring of physical aids
- Allied Health
- Your treating doctor’s fees
- Standard Fee for Incidentals during your admission
FEE FOR INCIDENTALS
As a part of your overnight admission to our hospital, you will be charged a 'Fee for Incidentals' of $25. There is a standard fee applicable to patients and includes access for you and your visitors to Austar, access to high speed wireless computer network as well as access to the internet kiosk.
Unfortunately these fees are not covered by your health Funds and will be added to your hospital invoice.
We accept the following forms of payment:
- Bank cheque
- Credit card (Bankcard, Visa & MasterCard)
- EFTPOS (we regret only direct payments, not cash withdrawals, are possible)
Please contact Reception on 6582 9800 (internal extension 9) if you have any account queries.